After months of mini Pocket Retroid buyers reporting problems with the appearance of games when using Shaders, Retroid opened a new return window for people looking for a refund. But there are limits. By screenshot shared by The Chinese company said in a discord message that the return window will only be opened from March 8 to 14, only 200 feedback abroad will be accepted and that customers will have to pay for shipping. As consolation, the company offers all the owners “a stackable coupon of $ 10 for the next Retroid Flip2 and Retroid Classic”.
Retroid published a statement on the RP Mini Screen problem:
– Return window from March 8 to 14 for those concerned
– References capped at 200 units to limit a flow of yields for unrelated reasons
– Ask the customer to pay a return delivery
– Stackable coupon of $ 10 for all RP mini-clients pic.twitter.com/upln9rup3a– Retro Game Corps (@RETROGAMECORPS) March 8, 2025
Retroid Pocket Mini The owners tried to of Recently after release of the device last fall. As Explains: “The Shader problem is only mainly noticeable when specific CRT shaders are applied to older games. Users can expect to see displaced scan lines, uneven pixels or a slightly distorted image ”in such cases. After a lot of back and forth, the company recently declared that the problem could not be resolved, binding it to the screen driver, screenshot Discord shared by Retrohhels to show.
Before the last update of Retroid, some buyers said that their return requests had been refused. In the discord this weekend message, the company said: “Please note that this is an important and costly company for our team, and we expect many return requests outside the problems related to the screen.” Further on, he added: “For users who do not count strongly on CRT shaders or the effects of the pixel grid, we encourage you to reserve this opportunity for those who really need it.”
This article originally appeared on engadget to
