The co-founder of Instagram, Kevin Systrom, says that IA companies endeavor too much “the commitment of juice” by harassing their users with follow-up issues, instead of providing really useful information.
Systrom said that tactics represent “a force that hurts us”, comparing them to those used by social media companies to develop aggressively.
“You can see some of these companies going into the rabbit burrow that all consumer companies have dropped by trying to engage the juice”, said At Startupgrind this week. “Whenever I ask a question, at the end, he asks another little question to see if this can give me another question.”
The comments come in the middle of Chatgpt criticism to be too nice to users instead of answering their questions directly. Openai apologized for the problem and blamed users’ short -term comments for this.
SYSTROM has suggested that chatbots are too engaging is not a bug but an intentional functionality designed so that AI companies can show measures like the past and daily active users. AI companies should be “laser-oriented” on the provision of high quality responses rather than moving measures as simple as possible, he said.
Systrom did not appoint any specific AI company in its remarks. He did not immediately respond to a request for comments.
In response, Openai a pointu techcrunch to its user specificationsWho indicate that his AI model “often does not have all the information” to provide a good answer and can request “clarification or more details”.
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But unless the questions are too vague or difficult to answer, AI should “tend to respond to demand and tell the user that it could be more useful with certain information,” said the specifications.
