A recent article on social networks has created a buzz around a failed food delivery, with a Swiggy user saying that his samosas have never arrived – because the delivery partner “took the order and fled”. The man, who shared a screenshot of his conversation with customer support on Reddit, wrote: “Bro took my Samosas and Ranaway.”
According to the screenshot, the customer service executive has confirmed several unsuccessful attempts to reach the delivery agent: “I’m sorry to inform you that I tried to connect with the delivery partner for the fifth time, but I could not. Do I have to replace?
When the user asked if the agent was still heading to his address, the answer was directly: “No delivery partner takes the order and runs away.”
Shocked by the response, the customer feared that the delivery partner will still appear, but the support director assured him that he would receive a replacement. In the end, he posted that Swiggy “reimbursed the money and gave a 40RS lol coupon”.
In the Reddit wire, several users have weighed. A person wrote: “I thought that the cat’s guy was sarcastic”, while another mentioned a similar experience, suggesting: “Swiggy should start using OTP for delivery.” Other comments were going to question the possibility of an accident to accept a refund as sufficient compensation: “If the guy was hungry, that’s fine. As long as you get the refund. These guys are paid in peanuts. »»
We do not know what has really happened to the missing order. Today’s affairs did not independently verify the authenticity of the conversation and contacted Swiggy to comment.
