The actor Kunal Kamra again made a blow to the founder and CEO of Ola, Bhavish Aggarwal, this time on his new “Kya Chal Raha Hai?” initiative.
In an article on X (formerly Twitter), Kamra joked:
“Bhavish Agarwal – Kya Chal Raha Hai?
Customer – Aapki scooter nahi chal rahi
Bhavish Agarwal – Kya Chal Raha Hai? “”
The initiative, announced last week, obliges employees to OLA to send a weekly work report to Aggarwal and their managers, detailing their tasks carried out in 3-5 fleas. The directive, inspired by a similar system applied by Elon Musk to X, establishes a strict Sunday deadline for submissions.
CNBC cited the internal message of Aggarwal: “We start” Kya Chal Raha Hai? ” – A simple way to share your weekly updates directly with me and your managers … Everyone must send this, without exception.”
The Kamra post has sparked a burst of reactions, many users sharing their grievances on OLA scooters.
A user wrote: “@Bhash I have an Ola Plus care plan ₹ 4,000, and @Olaelectric damaged my scooter in the service center. They also refused to provide home service. Now I have to use adhesive tape and rubber to repair it. #OlahypeService »
Another expressed his frustration: “Bruhhh, I really thought that @bhash was a genius … Ola bikes are really zero. I think I throw my Ola S1 pro in the gutter.
A third user has highlighted delivery delays, wrote: “After booking a 3rd generation Ola S1, I have not received any updates for more than a month. The delivery date remains unchanged from the booking day. »»
This is not Kamra’s first match with Aggarwal. In October 2024, he responded sarcastically to a post of the CEO of the OLA presenting the Gigafactory of the company, by sharing an image of OLA electric scooters which await repairs – alluding to the problems of undeolined service of the company.
Kamra has systematically criticized OLA for managing customer complaints, calling for more transparency in solving after-sales service problems.
Meanwhile, Ola Electric would have dismissed more than 1,000 employees in several departments, including charge infrastructure, customer relations and purchases, in order to reduce losses.