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inkeinspires.com > Business > UPS, Cisco, and other companies are using AI to adjust their workforce
Business

UPS, Cisco, and other companies are using AI to adjust their workforce

MTHANNACH
Last updated: May 6, 2025 2:06 am
MTHANNACH Published May 6, 2025
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Waystar CEO, Matt Hawkins, discusses the allegations of health care and canceled the prices on “the Clarman’s countdown”.

Some companies have adjusted their workforce because they simultaneously adopt artificial intelligence and automation, According to Forbes.

The point of sale has reported during the weekend that Duolingo, UPS, Klarna, Cisco and Inuit are among some of the companies that have demonstrated this trend.

Duolingo recently declared that he was trying to be “first”, with CEO Luis von Ahn describing various measures that will take to help perform this in a message on the scale of the company accessible to the public, by Forbes.

(Images Invisishek Das / Sopa / Lightrocket via Getty Images)

Von Ahn declared in the message that Duolingo “would gradually stop entrepreneurs to work that AI can manage” and that the workforce “will only be given if a team can not automate their work more”. When hiring and performing performance, people’s abilities to use AI will also be part of what the company considers, depending on the message.

Duolingo announces 148 courses created with generative artificial intelligence which soon launches on the platform

The CEO said that the “IA-STI” movements focused on “the abolition of bottlenecks so that we can do more with the exceptional duets that we have” rather than “replace duets with AI”.

In UPS, some 20,000 employees get the ax, the company announced at the end of April.

Forbes said UPS said that AI did not directly take the place of employees, but the company strives to increase its efficiency thanks to more automation and AI tools, which, depending on the point of sale, helped reduce its labor requests.

UPS and Amazon, its greatest client, agreed in January that the electronic commerce giant would reduce its package volume with more than 50%.

According to Forbes, Klarna relied on AI in recent years, using it for customer service, processing of transactions and other functions.

(Jonas Walzberg / Picture Alliance via Getty Images)

CEO Sebastian Siemiatkowski said in the past that certain human work functions can be carried out by AI, reported the point of sale.

In February of last year, the company said that an AI chatbot that it had launched was capable of doing the work of 700 full -time agents.

The AI ​​allowed Klarna to have a smaller workforce, according to Forbes.

Last fall, Cisco Systems embarked on a restructuring so that it could invest in AI, cybersecurity and other areas of growth, the point of sale reported. When the restructuring was announced, the company also declared that in a dry depositing this decision “would stimulate more efficiency in its activities”.

AI demand for energy in the United States will increase but will also offer the possibility of managing energy

About 7% of business workers lost their jobs in the context of restructuring.

Cisco has put artificial intelligence in network management and customer support systems, Forbes reported.

Meanwhile, Intuits announced layoffs of 1,800 workers in July of last year as part of a reorganization to stimulate its investments in artificial intelligence, according to the point of sale.

The CEO, Sasan Goodarzi, said that reorganization “allowed us to allocate additional investments in our most critical areas to support our customers and stimulate growth,” according to an email on a company level that the company included in a dry dossier at the time.

The company has identified tools fueled by AI which it offers as some of the initiatives in which it wanted to put more money, Forbes reported.

An illustration shows a robot hand extending towards the letters AI and is subtitled, "artificial intelligence"

(Reuters / Dado Ruvic / Illustration / File)

At the same time, Goodarzi said that Intuished would hire 1,800 new people “mainly in the roles of engineering, products and customers” to support its growth areas.

A majority of small businesses use artificial intelligence

The AI ​​began to see a major increase in adoption in the wake of Openai which published its chatbot Chatgpt at the end of 2022, stimulating major investments and innovations in the sector.

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