WateringAn American company offering a customer experience management platform at global brands, has dismissed around 15% of its workforce – around 500 employees – due to the performance of companies that do not meet expectations, confirmed the company to Techcrunch.
New layoffs are less than a year old after the company reduced approximately 3% of its workforce in May and having reduced the workforce by 4% in 2023. The two previous layoffs touched around 200 employees.
The company whose headquarters is New York, which has Microsoft, P&G and Samsung among more than 1,800 world customers, began to inform the employees concerned of the Cups this week, Techcrunch has learned and confirmed with the company.
“We will refocus and rebalance our investments, our talents and our resources in order to better serve our customers and partners and help them achieve all the value of our platform fueled by AI,” said a Sprinklr spokesperson in a press release.
The spokesperson confirmed to Techcrunch that this decision has no impact on level C positions.
The company “will continue to hire in priority fields” to focus on its “strategic priorities,” said the spokesperson.
Last week, Sprinklr appointed The former partner of PwC, Jan Hauser and former CEO of Lenovo and founding member of C3.ai, Stephen Ward, as new directors of the board of directors, focuses on his accent on the development of experiences led by the Ia. In a related announcement, Sprinklr said that the current member of the board of directors and chairman of the audit committee, Ed Gillis, who has served since November 2015, withdraws from his post at the end of March.
By his last Annual report Released in March of last year, Sprinklr had 3,869 employees, including 2,276 in India and 787 in the United States
“We will support the departure teammates with the greatest care and the most respect, recognizing their contributions to Sprinklr and helping them in their transition,” said the spokesperson.
In addition to Sprinklr, Workday, Okta, Sonos and Cruise are among the other companies announcing job cuts in recent days, companies have faced challenges in the middle of dynamic changes.
